We can provide services along the entire equipment life-cycle.
The first goal is to ensure a smooth and safe operation of our clean utility systems, always and in every condition. This is not simply limited to the management of any possible technical request made by the customer but, in a proactive approach, it is based on specialized personnel skills and an organizational structure able to provide the full range of services.
We are the only ones who have the know-how and experience to keep your equipment up-to-date, extend its life and make it more efficient and sustainable.
Always by your side
Trained operators have a key role for a constant and smooth operation. Stilmas is ready to provide dedicated training sessions in addition to the standard one during start up activities, both on the Customer’s side or in Stilmas’ premises. Training sessions can be organized even for Customers’ supervisors as well as validation technicians.
In most cases, the obsolescence of an equipment is related to instrumental and electronic parts and components, like control systems. Stilmas Service is able to provide the full overhauling of existing systems, including a relevant change control and final certification in compliance with all regulatories.
Stilmas has built a team of experts to find the best engineering soluton and to create turn-key solutions. A dedicated project schedule will minimize any production impact.
By providing clean utilities systems equipment with proper features, it is possible to implement a remote monitoring system, so that our Service can overview the status of the production system “in real time”, optimize and troubleshoot when needed and making sustainable the plant management approach.
Remote services allow a predictive approach to maintenance
Technical assistance can range from a simple telephonic support to a direct and fast intervention on site. In order to grant the most efficient reactivity, Stilmas has established a number of regional and local after sales services, to better fit any customers’ needs.
Our activities also include the fine tuning of the plant, so to reach the highest performances.
Preventive maintenance is the best way to grant the continuous operation of water systems. Stilmas developed a complete program of preventive maintenance activities for its systems, which can be customized according to specific situations. During a Preventive Maintenance visit, a dedicated protocol is executed and, where needed, chemical cleanings, components replacements and finally a reliability analysis of the system are performed.
A detailed final report will give the best suggestion to keep the system performances as expected.
Stilmas makes available his experience and competence to provide an assessment of existing Clean Utilities systems for optimization, energy saving and sustainability.
Stilmas service experts can be part of the ordinary management of the Facility Clean Utilities supporting on site Maintenance and Process Specialists
We know that spare parts management plays a critical role in operations, as it directly influences the lifespan and uninterrupted operation of a water production system.
For this reason our Spare Parts department is closely integrated with our After Sales services, ensuring optimal synergy between the two departments. This approach allows us to offer comprehensive solutions to tackle any potential critical situations on-site, ultimately prioritising the best interest of customers.
Stilmas Spare parts department can provide:
Recommended spare parts
Based on its experience with thousands of plants operating worldwide and a dedicated risk assessment, Stilmas can offer and Supply a suitable package of critical spares for any factory need and site strategy. These spare parts may be used both during periodical preventive maintenance, and in case of failure of a specific component.
Stilmas and his service worldwide network has developed an internal stock of critical spare parts. The selection of spares parts kept in stock by Stilmas is based on a statistical study performed to identify the most common criticalities.